Privacy Policy

Luxury Home Furnishings by CW (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit lhfbycwllc.com, how we use it, and the choices you have.

Information We Collect

We collect information in two ways:

• Information you give us. When you submit a contact form, dealer inquiry, or request our marketing kit, we collect the name, email, phone number, company, role, and any message you provide.
• Information collected automatically. When you visit our website, we and our analytics providers automatically collect technical information such as your IP address (truncated for analytics), browser type, device type, operating system, the pages you visit, the links you click, referring website, and approximate geographic location.

How We Use Information

We use the information we collect to:

• Respond to your inquiries and provide requested materials
• Connect you with authorized dealers and partner brands
• Operate, maintain, and improve our website
• Understand how visitors find and use our website so we can make it better
• Send occasional follow-up communications related to your inquiry
• Comply with applicable law and protect against fraud or misuse

Cookies and Analytics

We use Google Analytics 4 and Google Tag Manager to understand how visitors interact with our website. These tools place cookies in your browser and collect standard analytics data such as page views, session duration, traffic sources, and event interactions (for example, which calls-to-action are clicked). This data is aggregated and helps us improve the website experience.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

How We Share Information

We do not sell your personal information. We share information only in these limited cases:

• With service providers who help us operate the website (such as our hosting provider, email service, and analytics platform), under contractual obligations of confidentiality.
• With partner dealers and brands when you specifically request to be connected with them through a dealer inquiry or contact form.
• When required by law, such as in response to a valid subpoena, court order, or government request.

Data Retention

We retain contact and inquiry submissions for as long as needed to respond to and follow up on your request, and as required by applicable law. Analytics data is retained according to the default Google Analytics 4 retention period.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to opt out of certain uses of your information. To exercise any of these rights, email us at info@luxuryhomefurnishings.com.

Children's Privacy

Our website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be communicated through a notice on the website.

Contact Us

Questions about this Privacy Policy or our practices? Reach out at info@luxuryhomefurnishings.com.